bdok wants every player to enjoy gaming as entertainment — not as a way to make money or escape problems. This page explains the tools bdok provides, the warning signs to watch for, and how to get help if gaming stops being fun.
At bdok, responsible gaming is not a checkbox — it is a core part of how we operate. We genuinely care about the wellbeing of every player on our platform. We know that for the vast majority of bdok players, gaming is a fun way to spend time and potentially earn some extra BDT. But we also know that for a small number of people, gaming can become a problem.
bdok is committed to providing every player with the tools, information, and support they need to keep gaming enjoyable and within healthy limits. We invest in responsible gaming features, train our support team to identify players who may be struggling, and make it easy to set limits or stop playing entirely if that is what you need.
This Responsible Gaming page is for every bdok player in Bangladesh — whether you are a casual player who bets a few taka a week, or someone who plays more regularly. Understanding responsible gaming makes the experience better for everyone.
bdok's promise: We will never pressure you to keep playing, increase your deposits, or ignore warning signs. If our team identifies that a player may be experiencing gambling-related harm, we will reach out proactively and offer support.
bdok's responsible gaming approach is built on five core principles that every player should keep in mind:
Problem gambling can develop gradually. Many people do not realise they have a problem until it has already caused significant harm. bdok encourages all players to regularly check in with themselves. Here are the warning signs to watch for:
Spending more money on gaming than you planned or can afford.
Borrowing money from family or friends to fund gaming.
Feeling anxious, irritable, or restless when you are not playing.
Lying to family members about how much time or money you spend on gaming.
Chasing losses by placing bigger bets to try to win back what you lost.
Neglecting work, studies, or family responsibilities because of gaming.
Using gaming to escape stress, depression, or personal problems.
Feeling unable to stop or cut down on gaming despite wanting to.
If you recognise two or more of these signs in yourself, please use the self-assessment tool below or contact bdok support at [email protected]. You can also use bdok's self-exclusion tool to pause your account immediately.
Answer honestly. This quick check takes less than a minute and can help you understand your current relationship with gaming on bdok.
Tick every statement that has been true for you in the past 30 days.
bdok provides a full set of responsible gaming tools that every player can access directly from their account settings. These tools are free, instant, and do not require any approval from bdok staff. You are in control.
All responsible gaming tools on bdok take effect immediately when you activate them. There is no waiting period, no questions asked, and no pressure to reconsider. If you want to set a limit or take a break, bdok will action it right away.
How to access your tools: Log in to your bdok account, go to Account Settings, and select the Responsible Gaming tab. All tools listed below are available there. You can also contact [email protected] and our team will set any tool for you within 30 minutes.
A deposit limit caps the total amount you can deposit into your bdok account over a set time period. bdok offers three types of deposit limits:
You can set a deposit limit at any amount you choose. Reducing a deposit limit takes effect immediately. Increasing a deposit limit requires a 7-day cooling-off period before the higher limit becomes active — this is a deliberate safeguard to prevent impulsive decisions during a losing streak.
bdok recommends that every player sets a monthly deposit limit that reflects their genuine entertainment budget. A good rule of thumb: your monthly gaming budget should be no more than 5% of your monthly disposable income after all essential expenses are covered.
If you feel like you need a short break from bdok but do not want to close your account permanently, the cooling-off tool is the right option. A cooling-off period temporarily suspends your ability to log in and play on bdok.
bdok offers the following cooling-off durations:
During a cooling-off period, you cannot log in to your bdok account, place bets, or make deposits. Your account balance is preserved and will be available when the cooling-off period ends. You will not receive any promotional messages from bdok during this time.
A cooling-off period cannot be cancelled early. This is intentional — it gives you the space you need without the temptation to reverse the decision in a moment of weakness.
Tip: If you are feeling the urge to chase losses or you have just had a frustrating session, activating a 24-hour cooling-off period is one of the best things you can do. Come back tomorrow with a clear head.
Self-exclusion is the most serious responsible gaming tool bdok offers. When you self-exclude, your bdok account is permanently closed and you will not be able to register a new account for the duration of the exclusion period.
bdok offers the following self-exclusion options:
When you self-exclude from bdok, your account balance will be returned to your registered bKash or Nagad account within 3 business days. Any active bonuses will be forfeited. bdok will remove you from all marketing lists immediately.
Self-exclusion is a serious step and bdok will honour it without question. If you attempt to register a new account during a self-exclusion period, bdok will close the new account and return any deposits made.
How to request self-exclusion step by step:
Go to bdok.today and log in with your registered phone number and password.
Tap your profile icon in the top right corner and select Account Settings from the menu.
Find the Responsible Gaming tab and scroll to the Self-Exclusion section.
Select 6 months, 1 year, 5 years, or permanent exclusion. Read the confirmation carefully.
Enter your password to confirm. Your account will be closed immediately and your balance returned within 3 business days.
bdok is strictly for players aged 18 and over. We take the protection of minors extremely seriously. bdok uses age verification checks during registration and reserves the right to request additional identity documents at any time to confirm a player's age.
If bdok discovers that a player is under 18, the account will be closed immediately, all winnings will be forfeited, and any deposits will be returned to the payment source. bdok will not process any withdrawal requests from accounts found to belong to minors.
If you share a device with younger family members, bdok strongly recommends the following steps to prevent underage access:
If you suspect that a minor has accessed a bdok account, contact [email protected] immediately. bdok will investigate and take action within 24 hours.
If you are concerned about your gaming habits — or about someone else's — please reach out for support. Asking for help is a sign of strength, not weakness. Problem gambling is a recognised condition and effective support is available.
bdok's support team is available 24 hours a day, 7 days a week. Our team is trained to handle responsible gaming conversations with sensitivity and without judgement. Everything you share with our support team is treated in strict confidence.
In addition to bdok's own support, we encourage players to speak with trusted family members or friends, consult a doctor or mental health professional, or seek support from community organisations in Bangladesh that deal with financial stress and behavioural health.
Remember: You are never alone. Many people experience difficulties with gambling at some point. The important thing is to recognise the signs early and take action. bdok is here to help you do that.
For any responsible gaming request — deposit limits, cooling-off, self-exclusion, or just a conversation — contact bdok directly:
For general account questions, visit our FAQ page. For full details on how bdok handles your personal data, see our Privacy Policy.
Every tool is free, instant, and available directly from your account settings — no approval needed, no questions asked.
Set a daily, weekly, or monthly cap on how much you can deposit into your bdok account. Reductions take effect instantly. Increases require a 7-day cooling-off period.
Set a reminder that pops up after a chosen amount of time in a gaming session. A gentle nudge to take a break, check in with yourself, and decide whether to keep playing.
Set a maximum loss amount per day, week, or month. Once you reach your loss limit, bdok will automatically prevent further play until the period resets.
Take a break from bdok for 24 hours, 7 days, 30 days, or up to 6 months. Your account and balance are preserved. The break cannot be cancelled early.
Close your bdok account for 6 months, 1 year, 5 years, or permanently. Your balance is returned within 3 business days. New account registrations are blocked during exclusion.
bdok's responsible gaming support team is available around the clock. Email [email protected] any time. All conversations are confidential and handled without judgement.
bdok is built for players who want real entertainment and real rewards — responsibly. Set your limits before your first deposit, use the tools available to you, and enjoy Circle, Rugby, Money Wheel, Insect Master, Jackpot, and Earn Money with confidence. If you ever need support, we are one email away.