Last updated: 1 January 2025

Privacy Policy – bdok Online Gaming Bangladesh

At bdok, your privacy matters as much as your winnings. This Privacy Policy explains exactly what personal data bdok collects, why we collect it, how we use it, and what rights you have over your own information. Please read it carefully before registering.

1. Introduction

Welcome to bdok. This Privacy Policy applies to all players and visitors of the bdok platform, accessible at bdok.today, including the bdok mobile app and any other service operated under the bdok brand.

bdok is committed to protecting your personal data. We collect only what we genuinely need, we use it only for the purposes described in this policy, and we never sell it to anyone. This policy is written in plain English so that every bdok player in Bangladesh can understand exactly how their data is handled.

By registering an account on bdok, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree, please do not register or use bdok.

Short version: bdok collects your name, phone number, and payment details to run your account and process payments. We use 256-bit SSL encryption to keep your data safe. We never sell your data. You can request access to, correction of, or deletion of your data at any time by emailing [email protected].

2. Data We Collect

bdok collects the following categories of personal data from players:

Category Examples Required?
Identity Data Full name, date of birth, national ID number Yes – for account verification
Contact Data Mobile phone number, email address Yes – for account access and notifications
Financial Data bKash or Nagad account number, transaction reference numbers Yes – for deposits and withdrawals
Technical Data IP address, device type, browser type, operating system Automatic – collected when you use bdok
Usage Data Games played, bets placed, session duration, pages visited Automatic – collected when you use bdok
Communications Data Support chat logs, emails sent to bdok When you contact bdok support

bdok does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless specifically required by law or for responsible gaming purposes.

3. How We Collect Your Data

bdok collects your personal data through the following methods:

  • Direct collection: When you register an account on bdok, make a deposit or withdrawal, contact support, or respond to a promotion, you provide data directly to bdok.
  • Automatic collection: When you visit bdok.today or use the bdok app, we automatically collect technical and usage data through cookies, server logs, and similar technologies.
  • Third-party collection: When you make a payment via bKash or Nagad, those providers share transaction confirmation data with bdok to allow us to credit your account. bdok does not receive your full bKash or Nagad account credentials.
  • Verification providers: bdok may use third-party identity verification services to confirm your identity. These services may cross-reference the information you provide with publicly available records.

Cookies: bdok uses cookies to keep you logged in, remember your preferences, and analyse how players use the platform. You can manage cookie preferences in your browser settings. See Section 9 for full details.

4. How We Use Your Data

bdok uses your personal data for the following purposes:

  • Account management: To create and manage your bdok account, verify your identity, and keep your account secure.
  • Payment processing: To process deposits and withdrawals via bKash and Nagad, and to maintain accurate financial records.
  • Game delivery: To provide access to bdok games including Circle, Rugby, Money Wheel, Insect Master, and Jackpot, and to record game results and bet history.
  • Promotions and bonuses: To calculate and credit bonuses, cashback, referral rewards, and mission completions to your account.
  • Customer support: To respond to your enquiries, resolve disputes, and improve the quality of our support service.
  • Legal compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) requirements and age verification obligations.
  • Responsible gaming: To monitor gaming patterns and identify players who may need support, and to enforce deposit limits, cooling-off periods, and self-exclusion requests.
  • Platform improvement: To analyse usage patterns and improve the bdok platform, fix bugs, and develop new features.
  • Marketing communications: To send you information about new games, promotions, and offers on bdok — only if you have opted in to receive such communications.

bdok does not use your personal data for automated decision-making that produces legal or similarly significant effects, except where required by law or where you have given explicit consent.

6. Data Sharing

bdok does not sell your personal data to any third party. bdok shares your data only in the following limited circumstances:

  • Payment providers: bdok shares transaction data with bKash and Nagad to process deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations.
  • Identity verification providers: bdok may share your identity data with third-party verification services to confirm your age and identity. These providers process data only for verification purposes.
  • Technology providers: bdok uses third-party services for hosting, analytics, and customer support. These providers act as data processors and are contractually bound to process data only on bdok's instructions.
  • Law enforcement: bdok will share data with law enforcement authorities when required by law or when bdok has a good-faith belief that disclosure is necessary to prevent illegal activity or protect the safety of any person.
  • Business transfers: In the event of a merger, acquisition, or sale of bdok's business, your data may be transferred to the acquiring entity. You will be notified of any such transfer.

No data sales: bdok will never sell, rent, or trade your personal data to advertisers, data brokers, or any other commercial third party. Your data is used only to operate and improve bdok.

7. Data Retention

bdok retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs.

  • Account data: Retained for the duration of your account and for 5 years after account closure, in accordance with financial record-keeping requirements.
  • Transaction data: Retained for 7 years after the transaction date, as required by financial regulations.
  • Support communications: Retained for 2 years after the last communication, to allow bdok to reference previous interactions if you contact us again.
  • Technical and usage data: Retained for 12 months, after which it is anonymised or deleted.

When data is no longer required, bdok deletes it securely or anonymises it so that it can no longer be linked to you as an individual.

8. Data Security

bdok takes data security seriously. We implement the following technical and organisational measures to protect your personal data:

  • 256-bit SSL encryption: All data transmitted between your device and bdok's servers is encrypted using industry-standard SSL/TLS encryption.
  • Secure servers: bdok's servers are hosted in secure data centres with physical access controls, fire suppression systems, and 24/7 monitoring.
  • Access controls: Access to player data within bdok is restricted to staff who need it to perform their job functions. All staff with data access are trained in data protection.
  • Two-factor authentication: bdok offers two-factor authentication for player accounts to reduce the risk of unauthorised access.
  • Regular security audits: bdok conducts regular security audits and penetration tests to identify and address vulnerabilities.

Despite these measures, no system is completely secure. If bdok becomes aware of a data breach that affects your personal data, we will notify you within 72 hours of becoming aware of the breach, in accordance with applicable law.

9. Cookies and Tracking

bdok uses cookies and similar tracking technologies on bdok.today and in the bdok app. Cookies are small text files stored on your device that help bdok recognise you and remember your preferences.

  • Essential cookies: Required for bdok to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of essential cookies.
  • Preference cookies: Remember your settings and preferences on bdok, such as your preferred language and display settings.
  • Analytics cookies: Help bdok understand how players use the platform, which pages are most visited, and where players encounter difficulties. This data is used to improve bdok.
  • Marketing cookies: Used only if you have opted in to marketing communications. These cookies help bdok show you relevant promotions and offers.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of bdok. For more information on managing cookies, refer to your browser's help documentation.

10. Your Privacy Rights

As a bdok player, you have the following rights over your personal data. To exercise any of these rights, contact bdok at [email protected]. bdok will respond to all requests within 72 hours.

Right of Access

Request a copy of all personal data bdok holds about you.

Right to Rectification

Request correction of any inaccurate or incomplete data bdok holds about you.

Right to Erasure

Request deletion of your personal data where bdok no longer has a legal basis to retain it.

Right to Restriction

Request that bdok restricts processing of your data while a dispute is being resolved.

Right to Portability

Request your data in a structured, machine-readable format to transfer to another service.

Right to Object

Object to bdok processing your data for marketing or legitimate interest purposes.

11. Minors

bdok is strictly for players aged 18 and over. bdok does not knowingly collect personal data from anyone under the age of 18. If bdok discovers that a player is under 18, the account will be closed immediately and all data associated with the account will be deleted.

If you believe that a minor has registered on bdok or that bdok has inadvertently collected data from a minor, please contact [email protected] immediately. bdok will investigate and take appropriate action within 24 hours.

12. Changes to This Policy

bdok may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When changes are made, the updated policy will be published on this page with a revised "Last updated" date.

For significant changes that affect how bdok uses your personal data, bdok will notify you via the phone number or email address registered to your account at least 7 days before the changes take effect. Your continued use of bdok after the effective date of any changes constitutes your acceptance of the updated policy.

bdok recommends reviewing this Privacy Policy at least once every three months to stay informed about how your data is being used.

13. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how bdok handles your personal data, please contact the bdok privacy team:

  • Email: [email protected]
  • Subject line: Privacy Request – [your registered phone number]
  • Response time: Within 72 hours for all privacy-related requests
  • Support hours: 24 hours a day, 7 days a week

For questions about your account, payments, or games, visit our FAQ page. For information about responsible gaming tools, visit our Responsible Gaming page.


How bdok Protects Your Data

Six plain-language commitments that sum up how bdok handles your personal data every single day.

256-Bit SSL Encryption

Every piece of data you send to bdok — from your login credentials to your withdrawal request — is protected by 256-bit SSL encryption, the same standard used by banks worldwide.

We Never Sell Your Data

bdok does not sell, rent, or trade your personal data to advertisers, data brokers, or any other third party. Your information stays within bdok and is used only to run your account.

Minimal Data Collection

bdok collects only the data that is genuinely necessary to operate your account and comply with legal requirements. We do not collect data speculatively or for purposes we cannot justify.

Your Rights, Respected

Access, correct, or delete your data at any time. bdok responds to all privacy requests within 72 hours — no runaround, no delays.

Clear Retention Limits

bdok keeps your data only as long as legally required. Transaction records are held for 7 years as required by financial law. Usage data is anonymised or deleted after 12 months.

Opt-Out of Marketing Anytime

bdok sends promotional messages only to players who have opted in. You can withdraw consent and stop receiving marketing communications at any time by emailing [email protected].

Your Data Is Safe — Now Come and Play

You've seen exactly how bdok handles your personal data. Registration is free, takes under two minutes, and your first deposit is matched 100% up to ৳10,000. Withdrawals land in your bKash or Nagad in 15 minutes. Every game is certified fair. Your privacy is protected. Come and play.